CONE24

Ilani ya Faragha

Notisi hii inafafanua jinsi data ya kibinafsi inavyochakatwa unapotumia CONE.

Tarehe ya kuanza kutumika: 2026-11-02

1. Mdhibiti

Kidhibiti ni Sumexia GmbH, Bärholzstrasse 16, 5610 Wohlen, Schweiz / Switzerland, UID CHE-236.998.154; Daftari la Biashara Na. CH-400.4.458.196-2. Mawasiliano: info@cone24.com.

2. Data na madhumuni

Tunachakata data ya akaunti, anwani, tangazo, mawasiliano, usalama na muamala inapohitajika kwa usajili, uendeshaji wa jukwaa, kuzuia ulaghai, usaidizi, kushughulikia mikataba na majukumu ya kisheria.

3. Misingi ya kisheria na wapokeaji

Kulingana na madhumuni, usindikaji unategemea utendakazi wa mkataba, wajibu wa kisheria, maslahi halali au ridhaa. Wapokeaji wanaweza kujumuisha watoa huduma za kiufundi na malipo na mamlaka husika inapohitajika.

4. Uhifadhi na haki

Data hutunzwa mradi tu inavyotakiwa na madhumuni au majukumu ya kisheria ya kuhifadhi. Wahusika wa data wanaweza kutumia ufikiaji, urekebishaji, ufutaji, kizuizi, pingamizi na haki za malalamiko zinazopatikana chini ya sheria inayotumika.

Ombi la kufutwa halikubaliwi wakati mikataba ya wazi, malipo, mizozo, uhamisho unaotoka, salio la pochi au majukumu mengine ambayo bado hayajakamilika. Baada ya kukubaliwa, akaunti hufungwa mara moja na kuondolewa kwenye mwonekano wa umma. Ili kulinda dhidi ya kufutwa kwa bahati mbaya au vibaya, tunahifadhi hali ya akaunti kutoka wakati wa ombi chini ya ufikiaji uliozuiliwa na inaweza kurejeshwa kikamilifu kwa siku 90 za kalenda. Urejeshaji unahitaji vitambulisho vilivyopo, kiungo cha mara moja kilichotumwa kwa anwani ya barua pepe ambayo tayari imethibitishwa na uthibitisho mwingine wa nenosiri. Urejeshaji wa akaunti ya mtumiaji huisha kabisa siku ya 90 inapoisha, hata kama wajibu wa kulipa au kushikilia kisheria kumetokea kwa wakati huo huo. Data ya akaunti, wasifu na KYC/kitambulisho-ya uthibitishaji ambayo haihitajiki tena, ikijumuisha hati ya utambulisho na faili za selfie ambazo hazihitajiki tena, hufutwa au kutokujulikana. Ushahidi wa miamala, uhasibu na mzozo unaohitajika kisheria au kwa ajili ya utatuzi huhifadhiwa kando, chini ya ufikiaji uliozuiliwa na kwa madhumuni husika pekee hadi muda unaotumika uishe. Pale ambapo sheria ya uhasibu ya Uswizi inatumika, muda wa kuhifadhi rekodi za biashara husika kwa ujumla ni miaka kumi. Hati ya kushikilia au wajibu utakaotokea baadaye huongeza tu uhifadhi wa ushahidi mahususi unaohitajika, kamwe urejesho wa akaunti ya mtumiaji; data haihitajiki tena haijashughulikiwa na kiendelezi hicho.

5. Analytics na AI

Uchanganuzi wa hiari au uchakataji wa AI hauelezwi kutoka kwa usajili tu. Iwapo idhini inahitajika, inaombwa kando na inaweza kuondolewa kwa siku zijazo.

6. Uhamisho wa kimataifa na watoa huduma

Data inaweza kuchakatwa na watoa huduma waliochaguliwa kwa uangalifu katika nchi zingine. Inapohitajika, ulinzi unaofaa, ulinzi wa kimkataba na vizuizi vya ufikiaji hutumiwa. Malipo, utambulisho na ukaguzi wa ulaghai unaweza pia kutawaliwa na notisi ya faragha ya mtoa huduma aliyeidhinishwa.

7. Haki nchini Marekani na mamlaka nyinginezo

Watu binafsi hupokea haki zinazotolewa na sheria yao ya faragha inayotumika. Kulingana na makazi, haya yanaweza kujumuisha ufikiaji, kusahihisha, kufuta, kubebeka, kizuizi, pingamizi, uondoaji, kuondoka na malalamiko. Maombi yanayotumwa kwa info@cone24.com yanathibitishwa na kujibiwa ndani ya muda unaotumika. Notisi hii haidai kuwa sheria mahususi ya jimbo la Marekani inatumika pale ambapo viwango vyake vya kisheria havifikiwi.

8. Uthibitishaji wa kitambulisho na data ya kibayometriki

Uthibitishaji wa kitambulisho kwa kutumia hati ya utambulisho, selfie au uchanganuzi wa usoni hutokea tu baada ya notisi tofauti, wazi ya mtoa huduma, madhumuni, aina za data na muda wa kuhifadhi na, inapohitajika, kibali tofauti cha moja kwa moja. Vitambulisho vya kibayometriki haviuzwi au kutumiwa kufaidika kutokana na kuvifanyia biashara. Ambapo Sheria ya Faragha ya Taarifa ya Biometriska ya Illinois inatumika, sera ya kuhifadhi na kufuta hadharani inatumika; data husika inafutwa mara tu madhumuni yake yameridhika au si zaidi ya miaka mitatu baada ya mwingiliano wa mwisho, isipokuwa muda mfupi au uhifadhi wa ushahidi wa lazima utatumika. Bila idhini inayohitajika na ufutaji wa kazi, kipengele cha kibayometriki hakitolewi katika eneo lililoathiriwa.

Makadirio ya nchi wakati wa usajili

Akaunti mpya inapoundwa, CONE24 hukadiria nchi ya muunganisho wa intaneti kwa kutumia hifadhidata ya nchi iliyohifadhiwa ndani ya mfumo. Tunahifadhi makadirio ya nchi, muda wa kurekodi, njia ya usajili na toleo la hifadhidata pamoja na akaunti ili wasimamizi wakuu walioidhinishwa wakague usalama wa akaunti. Kumbukumbu hii haina anwani ghafi ya IP na haisasishwi kutokana na kuingia kwenye akaunti baadaye. Inahifadhiwa pamoja na data ya akaunti kwa mujibu wa kanuni za uhifadhi zilizoelezwa katika ilani hii. Anwani za IP za wageni hazitumwi kwa mtoa hifadhidata. VPN, proksi na mapungufu ya hifadhidata yanaweza kufanya makadirio yasiwe sahihi; si uthibitisho wa makazi au utambulisho. Akaunti za zamani zinaweza kuonyesha makadirio tofauti kutoka kumbukumbu zilizopo za seva, yaliyoainishwa wazi kuwa hayajathibitishwa.

Arifa za push kwenye Android

Ukiwasha arifa katika programu ya Android, CONE24 hutumia Google Firebase Cloud Messaging (FCM). Google huchakata kitambulisho cha usajili wa usakinishaji wa programu na taarifa za kiufundi kuhusu kifaa na uwasilishaji wa arifa. Uchakataji unaweza kufanyika nje ya Uswisi, ikiwemo Marekani.

CONE24 huunganisha usakinishaji huo na akaunti uliyotumia kuingia na huhifadhi tokeni ya uwasilishaji ikiwa imesimbwa kwa njia fiche. Arifa za push huwa na taarifa za jumla; maandishi ya ujumbe binafsi na maudhui ya mazungumzo hayatumwi kama maudhui ya arifa za push. Kipengele hiki hakiwashi Google Analytics.

Unaweza kubadilisha aina za arifa katika programu na kuzima arifa katika mipangilio ya Android. Unapoondoka kwenye akaunti, uhusiano wa kifaa na akaunti hiyo hubatilishwa. Mipangilio ya kifaa na mtandao inaweza kuchelewesha au kuzuia uwasilishaji wa arifa.

Delete your CONE24 account and data

Request by email — no app installation required

Email info@cone24.com from the email address registered to your CONE24 account. Use the subject “CONE24 account deletion” and include your username or profile link. Account ownership is verified before the request is processed. Never send your password by email.

Request deletion by email

Request in the app or on the website

Sign in and open Settings > Account deletion with a 90-day safety period. Type DELETE, enter your current CONE24 password and choose Start 90-day deletion period. If you cannot sign in or do not have a CONE24 password, use the email request above.

Open account settings

Before an account can be deleted

Open deals, payments, disputes, payouts, wallet balances and other outstanding obligations must be resolved. Organization ownership may need to be transferred. If a request cannot proceed, contact info@cone24.com for support.

What happens to your data

Once the deletion request is accepted, your account is locked and your public personal content is hidden. The account state is recoverable for exactly 90 calendar days using your current password and a one-time link sent to your verified email. Recovery ends permanently after that period. Account, profile and identity-verification data that is no longer required is then deleted or anonymised. Transaction, accounting and dispute evidence may be retained separately for legal or settlement obligations; the Privacy Notice describes the applicable retention, including generally ten years for relevant Swiss accounting records.

Delete particular data without closing the account

You may also email info@cone24.com, identify your account and specify which personal data you want removed. Ownership verification and applicable retention requirements still apply.

Read the full Privacy Notice

Your age on CONE24

CONE24 accounts are for people aged 14 and over. Your date of birth stays private and is encrypted. We use it to apply age restrictions. This is a self-declaration, not identity verification.

Ages 14–17 may privately buy and sell ordinary permitted goods by direct agreement. CONE24 does not process the payment or provide SafePay protection for this transaction. Obtain a parent’s or legal guardian’s consent for the specific transaction where required by applicable law. Private messages still require an accepted contact. Media age ratings still apply. Crowdfunding, business verification and platform payments remain 18+.

For a date correction or account help, contact info@cone24.com. Account deletion and privacy options remain available.

Your date of birth is not displayed publicly. It is retained during the 90-day account-deletion recovery period and removed during final anonymisation.

Kanuni za kitengo

Chagua aina inayotumika ili kusoma sheria zake za ziada.